policies

our policies

Refund policy

If, for some reason, you are not satisfied with our services, we have a Refund Policy that covers a wide range of situations where the client can request money back and we are obliged to comply.

  1. Being charged twice guarantees a 100% refund on one of the transactions.
  2. Failing to find a suitable writer to handle a Client’s assignment, though such situation are rare, can happen. In this case, the client can request a 100% refund.
  3. In case we deliver the product after the due date, we will need to investigate the case to determine the validity of the claim. Please note that no refund will be issued if the delay occurred due to lack of clear instructions. In case the delay was our oversight, a 100%refund will be issued.
  4. Failure to find a suitable writer for the revision will lead to a 15-50% refund, depending on the findings of the  administration on the case. Failure to deliver the revision in time will lead to a 15% refund.
  5. Failure to deliver a high-quality product will lead to a refund, however, the amount to be returned is determined by the manager after a thorough investigation.
  6. To receive a refund on the grounds of the product being plagiarized, a proof of un-originality is required.
  7. A refund can be requested no later than 7 days after the due date you indicated in the order form.
  8. Please note that no refund can be issued or processed after the order has been submitted.

PERIOD IT TAKES TO PROCESS A REFUND

It takes a maximum of 10 business days for the  administration to process the refund request. In this time, they will investigate the case thoroughly to make sure that the request is valid and has every reason to be granted.

Privacy policy

We require some personal information to successfully work with our Clients such as telephone number, name and their country of residence.  we use this information for several  purposes:

To create accounts and serve our customers in a better personified way and satisfy their needs. 

For communication with the client whenever their is need , the contact details are used by the administration to reach a client whenever their is an issue that needs to be resolved. 

GUARANTEE OF COLLECTED INFORMATION SECURITY

We DO NOT sell, share or rent to third parties any of personally identifiable data.

We DO NOT share with any third parties  information we receive from Our Clients.  

Information regarding the payment is NEVER shared and  we use sophisticated Secure Socket Layer (SSL) system protect our Clients’ security.We Only use verified and reliable payment processors  for financial affairs.

COOKIES USAGE POLICY

Our system uses cookies to receive some information about the Client’s activities on the website and valuable feedback to make our website and services even better.We retain the right to disclose non-personal information for marketing purposes.

This Privacy Policy only covers the information gathered online.Clients should read and understand the Terms. By placing an order, the Client accepts our Terms and Conditions.

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